GoToAssist® Corporate™: For Outsourcers

Your clients depend on you to provide the highest level of service to their customers throughout the world. You need a comprehensive and reliable remote-support solution to give you a competitive edge.

GoToAssist Corporate can help you:

Deliver IT services and support globally
Reduce travel and operational costs
Use online chat to avoid language barriers

Consider the following case studies:

Swisscom

"With GoToAssist we can offer our clients completely new possibilities with the hosting of their IT infrastructure."

Swiss IT service outsourcer uses GoToAssist to enable its clients to securely access and maintain their hosted data systems themselves, so they don't have to relinquish control of their systems.

Swisscom Case Study (PDF)

e4e

"With GoToAssist, we found that calls that previously took about 30 to 45 minutes to handle could now be resolved in just 10 to 15 minutes."

Support representatives at e4e use GoToAssist to diagnose and resolve technical issues more effectively, leading to higher first-call resolution and 50 percent faster call handling.

e4e Case Study (PDF)