GoToAssist Product Comparison

While both are based on the same award-winning remote-support technology, GoToAssist Express and GoToAssist Corporate were each built with different business needs in mind. The chart below highlights the main differences between them.


Type of user	Individual support provider Software consultant Accounting tech consultant IT support for small business	Multi-agent support team Call center Professional services or consulting firm IT help desk Outsourcer
Feature needs	Single-user feature set Unattended Support (work while customers are away from their computers)	Comprehensive feature set Team Collaboration Session Transfer Customer Surveys Session Recording
Company needs	Basic, single-user reporting Log in and start sessions from any Web browser	Centralized administration Advanced, multi-agent reporting Log in and start sessions from locally installed software Monitoring tools Session recording Online support queue Branded Web site Integration and customization Multi-language localization
Purchasing needs	Online trial and credit card purchase Immediate setup Monthly or annual flat-rate subscription options Start a Free Trial	Many payment options, including purchase order Dedicated account manager Contact Sales to discuss customized account options View Online Demo