GoToAssist® Express™: For IT and Software Consultants

The faster you can connect to a customer, the faster you can move on to the next challenge. You need a remote-support tool fast enough to keep up with your growing client base.

GoToAssist Express can help you:

• Increase revenue by handling more support requests
• Reduce travel time and overhead costs
• Support clients even when they are away from their computers
• Rise above the competition with faster, more professional service

Hear from a Customer

Byron Stack
ACT! Certified Consultant / Premier Trainer
Vital Assets LLC
Oakland, CA
3:14-minute video

Russell Mickler, CISSP, MCSE
Principal Consultant
Mickler & Associates, Inc.
Battle Ground, WA
3:44-minute video

Unattended Support

Easily administer software updates after hours or on the weekends using Unattended Support. Your clients don't have to be present, so you can get the job done without cutting into their busy schedules. You can even reboot and reconnect.

Multi-tasking

While you're waiting for one customer's computer to download a fix or reboot, you can start a session with another customer. The tabbed interface lets you open up to 8 sessions at once and makes it easy to toggle between jobs. It's a great way to increase your billable hours.

Online Training

Help your customers learn how to use their software by providing online training. Screen sharing and remote keyboard and mouse control make it easy for them to see what you do on their desktops, and they can show you what they've learned as well.