GoToAssist® Express™: For Individual Support Providers

You're the one person your customers can turn to when they need technical support – and you want to keep it that way. You need to be fast, available and in six places at once, while still keeping costs low.

GoToAssist Express can help you:

• Instantly connect with customers online to resolve their technical issues
• Reduce travel time and lower support costs
• Provide service even when your customers are away
• Support both PC and Mac users

Hear from a Customer

Rob Farley
Web Developer & Program Designer
OneCreditSource.com
Portland, OR
3:40-minute video

Unattended Support

Easily administer software updates after hours or on the weekends using Unattended Support. Your clients don't have to be present, so you can get the job done without cutting into their busy schedules. You can even reboot and reconnect.

Multi-tasking

While you're waiting for one customer's computer to download a fix or reboot, you can start a session with another customer. The tabbed interface lets you open up to 8 sessions at once and makes it easy to toggle between jobs. It's a great way to increase your productivity.

Never Out of Reach

Support your customers from any Internet-connected computer, at home, on the road – wherever you happen to be. Plus, you can maintain online service agreements even when customers move out of your local area.