Reliability

GoToAssist understands that your reputation depends on the reliability of your support tools. You can count on GoToAssist to be there for you, so you can be there for your customers.

Always Available

globe with multiple points connected

With multiple data centers located around the world, our built-in redundancy and fault tolerance ensure that there is never one single point of failure.

Plus, the system is monitored 24/7 to make sure that GoToAssist is always available.

Optimal Performance

rerouted arrows with a box obstacle in the way

GoToAssist safeguards performance by automatically determining the optimal connection path between two points and rerouting to another ISP if the original ISP's service fails or is degraded.

Scalable

Our bandwidth-adaptive compression technology makes it possible to support all of your customers and employees, even those with connections as slow as 28.8Kbps, with no reduction in performance.

24/7 Global Customer Support

smiling operator

You can contact us anytime for questions or support, via phone or email. Our contact center is based at our home office in Santa Barbara, California, and provides service around the clock.