Security

Secure by design, GoToAssist makes sure that all confidential information remains private.

End-to-End Encryption

GoToAssist's secure communication architecture uses industry-standard Secure Sockets Layer (SSL) and 128-bit Advanced Encryption Standard (AES) encryption, the same used by online banking programs. GoToAssist encrypts session data end to end and, unlike other remote support products, GoToAssist security can never be turned off.

No unencrypted data is ever stored on our servers.

SRP Protocol

End-to-end authentication is accomplished using the Secure Remote Password (SRP) protocol. SRP is resilient against a wide variety of attacks, including both passive eavesdropping and active password cracking.

Certicom Security Builder® Libraries

All cryptographic functions and security protocols employed by GoToAssist client endpoint software are implemented using state-of-the-art Certicom Security Builder® libraries for assurance and high performance.