Help & FAQs
We offer a number of ways for you to get answers to your questions so you can pick what works best for you and quickly get back to business.
Self Help
- Frequently Asked Questions (FAQs)
- GoToAssist® Corporate™: Help documentation is available on the GoToAssist Corporate Training page and from your Citrix Online account manager.
- Already a Citrix Online Corporate Customer?Log in to download the software.
Contact Us
For 24/7 technical or account-related help with either GoToAssist product, please contact us via telephone or the email form below. To comment on a product or Web page, submit feedback.
Global Customer Support by Telephone
| GoToAssist Express (For Individuals) | GoToAssist Corporate (For Teams) |
|---|---|
| When dialing from: | When dialing from: |
| U.S. and Canada, toll-free* 1-888-621-0542 | U.S. and Canada, toll-free* 1-888-259-8414 |
| U.K., toll-free* 0800-051-8900 | U.K., toll-free* 0800-032-7756 |
| Europe, toll-free* 00-800-8880-0011 | Europe, toll-free* 00-800-3375-8675 |
| Mexico, toll-free* 001-888-840-6248 | Mexico, toll-free* 001-888-896-5419 |
| India, toll-free* 000-800-100-3358 | India, toll-free* 000-800-100-3084 |
| Australia, toll-free* 0011-800-8880-0011 | Australia, toll-free* 0011-800-331726 |
| New Zealand, toll-free* 00-800-8880-0011 | New Zealand, toll-free* 00-800-3375-8675 |
| Direct Dial +1-805-617-7006 | Direct Dial +1-805-617-7002 |
*Toll-free service unavailable in some areas.
