Watch a Recorded Session

Choose one of the Start Modes listed below. Your company's configuration will vary depending upon the type of flow within your support environment. To determine which Start Mode you have, point your browser to your customer/end-user's GoToAssist portal entry page. Click the links below to access the pre-recorded training.

Smart Code or Phone Mode	33 minutes	This recorded training is designed for support representatives using GoToAssist with Smart Code or Phone Mode.
Smart Box or Smart Question	42 minutes	This recorded training is designed for support representatives using GoToAssist with Smart Box or Smart Question.
Smart Button	42 minutes	This recorded training is designed for support representatives using GoToAssist with Smart Button.
Smart Match	35 minutes	This recorded training is designed for support representatives using GoToAssist with Smart Match.