Chat is a function that enables you to communicate with your customer during a support session.
Chat is a function that enables you to communicate with your customer during a support session.
To communicate via chat, select the Chat button from the Viewer, enter your text into the text entry field and click Send or press the <Enter> key on your keyboard. The chat text is viewable during the session even if the chat window is closed and then later opened during the session. Your PC customers can also initiate the chat feature from their toolbar.
The Chat feature is currently unavailable for your Mac users.
