Features Benefits
One-Click Session Start Save time by starting your support sessions in just one click.
FastSupport Entry Site Seamlessly transition from a phone call to an online support session by directing your customer to our FastSupport.com site and providing a 9-digit Support Key.
Remote Control With your customer’s permission, you can remotely take control of their desktop to provide service just as if you were sitting at their computer.
File Transfer Instantly exchange files and folders with your customers.
Remote Diagnostics Get your customer’s system information in a single mouse click.
Support without Interruption Log in as administrator or reboot and reconnect to the support session in progress.
Multiple Sessions
and True Color 		Simultaneously support up to eight customers at a time. Plus, see screens in full 24-bit color.
Mac Support Provide live remote support to both PC and Mac users – from either a PC or a Mac computer. (Some features not available.)
Unattended Remote Support Work while your clients are away from their computers by pre-installing Unattended Support.
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