Remote Support, Service Desk and IT Monitoring from Citrix
Choose one module or both. Customise GoToAssist to fit your unique business needs.
Remote Support
Help Your Customers Fast
- Provide unlimited live support to PC and Mac users.
- Access and control unattended computers.
- Centrally manage tech teams and accounts.
- Go mobile with the GoToAssist app for iPad.
Service Desk
Optimize Your Workflow
- Easily manage, track and resolve issues.
- Powerful change, release and configuration management.
- Build a beautiful, branded self-service portal.
Monitoring
Proactively Track Performance
- Monitor server health and performance.
- Inventory all IT assets, including software.
- Track network usage patterns.
- Set up proactive notification alerts.
