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Introducing GoToAssist for ShoreTel Partners
Imagine having the ability to immediately access your customer's computer during a support call. With this exclusive offer for ShoreTel Partners, you can use GoToAssist (formerly DesktopStreaming) to effectively save time and money by descreasing call-handling time, increasing first-time resolution, reducing costly on-site visits and building higher customer satisfaction – all by using GoToAssist, a technology that has yielded a significant ROI for ShoreTel since 2001.
Read the ShoreTel case study (PDF). |
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Use GoToAssist to:
• Solve Support Calls Faster
• Improve Customer Satisfaction
• Cut Costs Significantly
• Achieve Greater Efficiency
• Reduce Travel
• Expand Your Territory |
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"For any company that's doing voice-over IP with ShoreTel, the ability to provide desktop and server support is absolutely critical for customer service. You have to have this kind of support capability."
John Garrett
Co-Owner & Director of Operations
Computer Network Power, LLC
"GoToAssist has enabled us to provide more support in less time, which has made our business more profitable. All support companies should have a tool that works this well."
Michael Weidig
MIS Director
Gateway TelNet |
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