Live Remote Assistance
Do you need a quick solution to a technical problem? With our live remote-assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How to Get Support
You will find the answers to security questions and system configuration requirements on our FAQ page. You can also view a demonstration of a screen-sharing session.
How It Works
    Step 1:  Complete the fields and click the button to proceed.
Step 2:  You are prompted to download a small virus-free plug-in which will connect you to a member of our support team.
Step 3:  Your support representative will chat with you online to obtain the details of the problem.
Step 4:  With your permission, your support representative can view your screen and share control of your mouse and keyboard.
Step 5:  You are in full control of your computer at all times. You always have overriding control of your mouse and keyboard, and you can end the screen-sharing session at any time.
Live representatives are online and standing by!
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