Tools to Help You Manage Everything IT

Remote Support, Service Desk Management and IT Monitoring from Citrix


Drive efficiency and customer satisfaction with powerful cloud-based tools from one unified platform.

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Choose One Module, Two or All Three – Customize GoToAssist to Fit Your Unique Business Needs

Remote Support

Help Your Customers Fast


  • Deliver live support to PC, Mac and mobile devices.
  • Access and control unattended computers.
  • Centrally manage tech teams and accounts.
  • Go mobile with apps for iPad and Android devices.
Service Desk

Optimize Your Workflow


  • Easily manage, track and resolve issues.
  • Powerful change, release and configuration management.
  • Build a beautiful, branded self-service portal.
  • Start remote support sessions from tickets (optional).
Monitoring

Proactively Track Performance


  • Monitor server health and performance.
  • Inventory all IT assets, including software.
  • Track network usage patterns.
  • Set up proactive notification alerts.

Next Steps