Tools to Help You Manage Everything IT
Remote Support & Monitoring from Citrix
Choose One Module or Both – Customize GoToManage to Fit Your Unique Business Needs
Remote Support Module
Help Your Customers Fast- Provide unlimited live support to PC and Mac® users.
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Access and control unattended computers.
Unattended Machines
An unattended machine is a server or computer that you need to access but does not have a user currently at the keyboard.
GoToManage Remote Support includes access to up to 100 shared unattended machines per Technician subscription. With 3 Technician subscriptions, each Technician can share access to 300 unattended machines.
- Centrally manage tech teams and accounts.
- Go mobile with the GoToManage app for iPad®.
Monitoring Module
Proactively Track Performance- Monitor server health and performance.
- Inventory all IT assets, including software.
- Track network usage patterns.
- Set up proactive notification alerts.
