Compare Our Solutions

Remote Support and Monitoring Solutions Built for You

Both GoToManage and GoToAssist let you provide fast and easy live remote support, but are designed for different business needs. Compare our remote support and IT monitoring solutions and see which works best for you and your organization.

Who Is It For?

  • Individuals and teams who need remote support and/or IT monitoring capabilities.
  • IT managers & technicians
  • Managed service providers
  • IT consultants
  • Team environments that manage multiple support requests across many agents.
  • Contact centers
  • Technical support centers
  • Customer service departments
  • Enterprise help desks

Features

  • Remote Support Module:
  • Provide live remote support
  • Control unattended computers
  • Monitoring Module:
  • Inventory assets
  • Monitor servers & devices
  • Receive alerts
  • Contact Center tools:
  • Provide live remote support
  • Web & application integration
  • Collaboration tools, like session transfer
  • Management tools like session recording, surveys and agent monitoring
  • Session queuing and intelligent routing
  • Web chat

Mobile Options

  • IT pros have the ability to provide support on the go:
  • Connect to and control computers from an iPad®
  • Get monitoring alerts via SMS, IM or email
  • Contact centers and enterprise help
    desks can support mobile customers:
  • Provide remote support for BlackBerry® users
  • Provide remote support for Android™ users
30-Day Trial
Personalized Demo

Learn more about the features of GoToAssist, GoToManage Remote Support and GoToManage Monitoring.

Need more help choosing the right solution? Contact our sales staff: we'll find the perfect solution for you and your business. Call 1 855 263 2838.