Mobile Device Support

Deliver fast, easy support to the mobile devices your customers and employees use on the go.

GoToAssist Corporate Supports Android and BlackBerry Devices

Expand your service offering by enabling support technicians to provide instant help to Android and BlackBerry smartphones and tablets.

  • Ensure the productivity of mobile workers and customers on the go.
  • Deliver fast, secure support to anyone, anywhere and increase customer satisfaction.
  • Easy to set up with fast connection times.
  • Maintain continuity with your desktop support program.
  • Full screen-sharing and remote control capability.*

Deliver support to

Features

Remote Diagnostics – Obtain client's system information in a single mouse-click.
Live Chat – Chat in real time with clients instead of staying on the phone.
Screen Sharing
Remote Control
Multiple Sessions
Team Collaboration
Management Center
Manager Silent Monitoring
Session Recording

Operating Systems

2.3.x, 4.0.x, 4.1.x
4.7 or higher

Supported Models Include

  • Motorola Droid 3
  • Motorola Atrix
  • Samsung Galaxy S
  • Samsung Nexus S
  • Samsung Galaxy Tab
  • HTC Thunderbolt
  • HTC EVO 4G
  • 8200 Series (Pearl Flip)
  • 8300 Series (Curve)
  • 8500 Series (Curve)
  • 8800 Series
  • 8900 (Curve)
  • 9000, 9600, 9700 Series (Bold)
  • 9630 (Tour)
GoToAssist Corporate for Android Fact Sheet
GoToAssist Corporate for BlackBerry Fact Sheet
*Available only with Samsung devices. Requires end user to download the GoToAssist Corporate (ICS)
app from Google Play.

Next Steps

  • Features – Learn more about the GoToAssist Corporate feature set.
  • Technology – Dive into details about how GoToAssist Corporate works.
  • Request a Demo – Sign up for a free demo to see GoToAssist Corporate in action.