Mobile Support
Deliver fast, easy support to the mobile devices your customers and employees use on the go.
GoToAssist Supports BlackBerry and Android Devices
Expand your service offering by enabling support technicians to provide instant help to BlackBerry® smartphones and Android™ phones and tablets.
- Ensure the productivity of mobile workers and customers on the go.
- Deliver fast, secure support to anyone, anywhere and increase customer satisfaction.
- Easy to set up with fast connection times.
- Maintain continuity with your desktop support program.
GoToAssist for Android
GoToAssist for BlackBerry
Features
Remote Diagnostics – Obtain client's system information in a single mouse-click.
Live Chat – Chat in real time with clients instead of staying on the phone.
Screen Sharing
Remote Control
Multiple Sessions
Team Collaboration
Management Center
Manager Silent Monitoring
Session Recording
Operating Systems
2.2 or higher
4.3 or higher
Supported Models Include
- Motorola Droid® 3
- Motorola Atrix™
- Samsung Galaxy S™
- Samsung Nexus S™
- HTC Thunderbolt™
- HTC EVO™ 4G
- 8200 Series (Pearl™ Flip)
- 8300 Series (Curve™)
- 8500 Series (Curve)
- 8800 Series
- 8900 (Curve)
- 9000, 9600, 9700 Series (Bold™)
- 9630 (Tour™)
