Go Mobile with GoToAssist Remote Support Apps

Use your iPad or Android device to instantly connect to computers and solve clients' technical issues.

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Welcome to the new world of mobile and flexible IT.

Now you can enjoy the freedom of being on the road and on the go while always staying connected. With GoToAssist's apps for iPad and Android™ devices, you'll be ready to respond to your customers' or employees' technical issues at a moment's notice.

Quickly and easily deliver unlimited live remote mobile support – for free!

This free mobile app is perfect for the busy IT professional and anyone who needs to provide technical support. You and your team can provide instant support from anywhere, at any time.

Subscribe to GoToAssist and use the full-featured app to deliver advanced technical support.

With the full-featured app, you can connect anytime to unattended machines or servers. In addition, you can use GoToAssist's robust web interface and provide support from your desktop, as well perform remote diagnostics, file transfer, in-session chat, in-session notes, session reporting and more. Select the monthly plan that best fits your needs to access to all the app's great features.

With our mobile apps, you'll enjoy all the ease, speed and dependability of GoToAssist, the preferred remote support tool among IT pros.

Mobile Apps Features

  • Screen viewing and remote control of customers' PCs and Macs
  • Shared team-based support to unattended servers and workstations
  • Transfer remote support sessions to other technicians
  • Administration center to manage technicians and accounts
  • In-session chat, notes and session reporting
  • Intuitive touch and gesture controls
  • 300% zoom to see details and operate with precision
  • Full keyboard functionality (including special keys Alt, Ctrl and Tab)
  • Reboot/Reconnect
  • Works seamlessly with existing firewalls – no need for special configuration
  • Free 24/7 support

How to Get Started

GoToAssist for iPad: Download our iPad app free from the App Store. Then log in with your GoToAssist account credentials. After logging in, tap on the iPad screen to create a support session. If you do not have a current GoToAssist account, first create your free GoToAssist mobile account, then download the iPad app. With the free mobile plan, you can deliver unlimited live support from your iPad, but it doesn't include access to unattended computers, administration center, in-session chat, notes, session reporting or session transfer.

Find out more about GoToAssist's remote support app for iPad.

GoToAssist for Android: Download our Android app free from Google Play. Log in with your GoToAssist account credentials. After logging in, tap on the Android screen to create a support session. If you do not have a current GoToAssist account, create your free account directly from the app. With the free mobile plan, you can deliver unlimited live support from your Android device, but it doesn't include access to unattended computers, administration center, in-session chat, notes, session reporting and session transfer.

Find out more about GoToAssist's remote support app for Android.

Try the Full-Featured App with a Free GoToAssist Trial Subscription

To experience the full power of GoToAssist Remote Support and its iPad and Android apps, including access to unattended computers and servers and more, start a free 30-day trial of GoToAssist.

Next Steps