GoToAssist Plans & Pricing

Fast, dependable and easy to use, GoToAssist reports the best customer satisfaction on the market for a comprehensive SaaS-based remote support solution.

Request a Custom Quote Call 1 855 263 2838 Contact Sales Custom Quote & Free Trial
Our customers report a rapid return on investment:
  • Increased first-call resolution rates by 70% or more
  • Lower total call volume due to fewer repeat calls
  • Thousands of dollars saved in travel costs
  • Customer satisfaction in the 90% or higher range
  • Increased support rep productivity by 30% to 50%
$84 (USD)
per Representative per Month*
GoToAssist FastChat™ Pricing
FastChat offers a discounted solution for sales or support representatives who only need to answer chat messages and who don't need full screen-sharing capability. Learn more.
  • Chat-only Support
  • Quickly resolve less complex issues that don't require full screen-sharing support.
  • Assisted Sales
  • Generate leads and increase sales by using FastChat on your website to answer quick questions.
  • Single Solution
  • If you also need full GoToAssist capability, you can implement both together to create a single, robust solution that works for your entire organization.
* Volume discounts apply. You may purchase concurrent or dedicated seats. Contact sales to learn more.
Looking for a Solution for a Single User?
$119 (USD)
per Representative per Month*
GoToAssist Remote Support Pricing
Your flat-fee all-inclusive subscription provides:
  • Support You Can Trust
  • We offer 24/7 U.S.-based support, a dedicated account manager, hands-on training and best practices guidance.
  • Enterprise-class Performance and Security
  • We encrypt and broker connections through our redundant, secure, worldwide server network.
  • Web Chat and Easy Customer Connections
  • A Web Chat (no download) feature that easily escalates to Screen Sharing (small download), a branded website entry portal, easy email links and more make it simple to connect with customers online.
  • Management Center
  • Extensive reporting and management tools allow you to understand and optimize your support delivery.
  • Advanced Features and Free Upgrades
  • Brand and customize GoToAssist and integrate our support solution with your preferred CRM applications, including Salesforce®.
  • Session Recording and Free Hosting
  • Record and review sessions for auditing and training. We host session recordings for 90 days free of charge.
* Volume discounts apply. You may purchase concurrent or dedicated seats. Contact sales to learn more.