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Virtual On-Site Support via Citrix GoToAssist

This white paper by SSPA Research discusses how technologies like GoToAssist enhance the efficiency and effectiveness of support transactions by enabling you to:

 • Instantly identify, resolve and track customer issues
 • Dramatically reduce call-handling times
 • Greatly increase customer satisfaction

Companies like Intuit, Siemens, Honeywell and CDW use GoToAssist to provide virtual on-site support – and so can you. Download the white paper below and discover the secret to overcoming support transaction inefficiencies.

For more information, please call (800) 549-8541. If you are calling from outside the United States, call +1 (805) 690-5729.

Download this white paper to learn about the competitive advantage Intuit, Siemens, Honeywell and CDW enjoy by using GoToAssist as their virtual on-site technology.
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GoToMeeting® Corporate for web conferencing
GoToMyPC® Corporate for remote access

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