FTTP L2C EDC (Enterprise)
To reduce wait time for everyone using this channel, please avoid initiating voice & chat simultaneously - thank you
Please Note that we can only accept a limit of 3 queries per Chat session
E-Chat Opening times:
Mon-Fri 08:00-19:30 / Sat 08:00-18:00
Text transcripts from this service will be stored for training and monitoring purposes. Please do not enter any personal details such as account numbers, credit card details, date of birth, national insurance numbers etc.
Your Email Address
Your CP Name
Siebel Ref (OR01) or OGEA
End User Tel No
Order is in delay before its delivery date and no update is available
Order is in delay after its delivery date and no update is available
Order is in delay but update is not meaningful
Openreach system issue no update available
Please fill out the fields above, type your question in the box below and click Continue to proceed.