Migration Services (NP)
To reduce wait time for everyone using this channel, please avoid initiating voice & chat simultaneously - thank you
Please Note that we can only accept a limit of 3 queries per Chat session
Text transcripts from this service will be stored for training and monitoring purposes. Please do not enter any personal details such as account numbers, credit card details, date of birth, national insurance numbers etc.
eChat Opening Times
Single line Monday to Saturday 08:00 - 20:00Multi-line Monday to Friday 08:00 -18:00
Your Name:
Your CP Name:
Main Billing No:
Postcode:
DunsID:
Chat Reasons:
Choose One...
Order update
Number release
Number Spare
No Incoming calls
OMC Pending
Cease in Error
Prefix Change
Emergency Restoration
Internal Transfer
No dial tone
Failed Provision
999
Please fill out the fields above, type your question in the box below and click Continue to proceed.