Citrix® GoToAssist® is the fast and effective remote support solution proven to improve call resolution times and reduce travel and support costs while improving customer service. Secure, easy-to-use GoToAssist® remote support technology lets users view and control client computers without any software pre-installation. GoToAssist® Express is purpose-built for individual support providers, enabling them to sign up online and set up in minutes to support both PC and Mac users – even when customers are away from their computers. GoToAssist® Corporate is a customizable, comprehensive support solution for multi-agent organizations that enables team collaboration and escalation and provides advanced management, monitoring and reporting tools.