How It Works
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![]() GoToAssist Express uses secure screen-sharing technology to enable you to easily view and remotely control your customer's computer during a support session. ![]() InviteYou invite your customer to a remote support session via email or over the phone. ![]() ConnectYour customer clicks a link in an email and instantly enters the support session. Or your customer goes to www.fastsupport.com, enters the 9-digit Support Key you gave over the phone and clicks the Connect button. ![]() AssistYou remotely view and control your customer's computer to solve the problem just as if you were sitting at your customer's desk. Finish the job after hours using Unattended Support. |