REMOTE SUPPORT

Provide

support when it's

most needed


Solve issues faster and make customers happier with Citrix GoToAssist Remote Support.

WHY GOTOASSIST 

Remote support you can count on.

GoToAssist will be there for you. So you can be there for your customers.

 

Trusted Tools
GoToAssist helps thousands of support teams make a difference. Day in, day out.

Lasting Reliability
Over 15 years and 43 million remote support sessions later, GoToAssist is still going strong.

Powered by Citrix
An industry leader, Citrix users include 100% of the Fortune 100 and 99% of the Fortune 500.

HOW IT WORKS

The simple solution for awesome support.

Easily provide live IT resolution and access unattended computers from anywhere.

Connect. Diagnose. Fix.

When an issue crops up, you can jump into a support session instantly. Connect to the remote computer, see the screen and take control. GoToAssist makes it easy to identify and solve problems fast so you can keep your customers productive — and happy.

Watch How It Works ►

CUSTOMER STORIES

Tales from tech support.

See what our customers have to say about the value of GoToAssist.

REMOTE SUPPORT PLANS & PRICING

Simple software meets simple pricing.

Includes unlimited support, free upgrades and no hidden costs whatsoever.

 

 

 

Monthly Plan

One low price without
a commitment

$69 / Per Technician Per Month Billed Monthly

Buy It Now
Most Popular

Yearly Plan

Save 20% over the
monthly plan

$55 / Per Technician Per Month Billed Annually

Buy It Now

MORE PRODUCTS FROM GOTOASSIST

Everything your support team needs.

Whether you support internal or external customers, GoToAssist has you covered.

Service Desk


 Add structure to your service desk with an ITIL-based tool for tracking incidents, problems, changes and releases.


Seeit


Help reduce equipment downtime and travel expense through live camera streaming of a customer’s mobile device.


Corporate


Increase first-call resolution rates by equipping your support organization with enterprise-grade remote support.


COMPARE US

How GoToAssist stacks up.

See where GoToAssist stands above the competition.

 

The numbers don’t lie.
Reliable, easy to use and simple to set up, GoToAssist is the solution of choice for small and medium-sized businesses.


Source: Worldwide Clientless Remote Support Software 2013 Vendor Shares Report, IDC.

Talk to a Specialist


Find the perfect suite of tools for your
business or industry.


Contact Sales


We are here to help your business grow.



Sales Chat


Chat with Sales.  We are here to help your business grow.


FAQs

 

Check out our help center for answers to common questions.

 

Free 30-day trial

Need more information?


Call 1 855 263 2838

Have questions? Give us a ring or chat with our sales team.