— Michael d‘Aguiar | 1&1 Internet
Easy, effective tools to support people and technology
What is GoToAssist?
The #1 Global Market Leader in Remote Support for
six years running. The complete support solution.
Use Remote Support for instant technical Support.
Combine it with Service Desk for seamless behind-the
scenes management of help desk services.
Why use GoToAssist?
Because better support means greater customer
satisfaction. Use Remote Support to diagnose and
fix problems. Couple with Service Desk ticketing
system and knowledge base to help your team be
Who’s using GoToAssist?
Companies who want to deliver higher service levels with fewer
resources. IT Managers, MSPs, IT Consultants, Software
Consultants, and Customer Support Managers. Anyone and
everyone who needs to provide world-class support.
See why companies leading their industry
Connect. Diagnose. Fix.
|Fast speed into session
Connect to users and machines in seconds.
|Get out there and fix things.
Get the free Remote Support Mobile App for iPad, iPhone, and Android devices and deliver support from anywhere.
Customer satisfaction matters.
|One toolset. Infinite support.
Whether you’re supporting to or from PCs, Macs, or mobile devices, GoToAssist has you covered.
“ Reports have proved that we were able to increase our resolution rates using GoToAssist. It simplifies our work and our customers are happy as we are now able to solve their problems within minutes.”
Simple to use software meets simple to understand pricing.
Screen sharing, remote control and file transfer make it
simple to identify, diagnose and solve issues fast.
It’s streamlined. Use one dashboard and one portal for all
your support tools.
Connect and control unattended machines for installs,
maintenance and upgrades with no downtime.
Go Mobile with free apps for iPad, iPhone and